Terms and Conditions

If you have chosen to make a donation to Cancer Chicks, we thank you for your support. Your donation will help provide support to young people and their families/carers affected by cancer.

Refund Policy

Due to the nature of charity donations, refunds are given at the discretion of our management. Donations will only be refunded if genuinely made in error. Please make sure that the amount you enter is the amount you wish to give.

In the event of an incorrect amount being entered, or if the donation is made accidentally or there is an extremely unusual circumstance, please contact us in writing. We will review the request and respond within five working days.

If a donation is refunded, the associated tax receipt is no longer truthful so it should be destroyed.

We reserve the right to decline a donation.

Last update: November 2021

Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website at www.cancerchicks.org.au other (social) media platforms or directly from you. 

Please read this Privacy Policy carefully and contact us if you have any questions.

You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.  

1. Collection and use of personal information

Generally, the information collected by us is provided by you in the registration process. This normally includes your name, address and other details. We do not store credit card information.

We collect and use the personal information for purposes to contact and communicate with you and for internal record keeping. 

In addition, we may use customised electronic marketing technology based on “tracking pixels”, such as the “Custom Audience Pixel” (CAP) provided by Facebook, Inc. (Facebook) or our own pixels attached to our digital communications.

We also collect other non-identifying information relating to website usage by visitors to the website via cookies in order to improve your website experience. This information includes time, date, IP address, browser and other general website usage information.

2. Disclosure of personal information

We will not share your information with anyone else except where legally required or upon your request.

3. Access to and correction of personal information

You can request to receive or have removed your personal information at any time. We will aim to honour your request in 3 business days.

4. Complaints about breach

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us via hello@cancerchicks.org.au

5. Unsubscribe

You may opt out of communication with us at any time. Should you wish complete removal of your details, please contact us via hello@cancerchicks.org.au

6. Storage and Security

We are committed to ensuring that the information you provide is secure.

For any questions or notice, please contact us via email: hello@cancerchicks.org.au

Cancer Chicks Ltd
ABN: 76 654 301 907